Certified Corporate Professional Leader
Lead Hands / Team Leaders / Foremen

If your role is to lead a team of people who do not directly report to you, who are hired by another department or report to your supervisor, manager, director or VP, then this Certified Corporate Professional Leader Designation is for you.  

This program is specifically designed for those promoted or hired into a Lead-Hand role, giving them the skills necessary to lead without authority. 

Prove your knowledge. Further your profession. Earn your Designation.

The Lead Hand Designation is focused on a person’s professional development by making the transition to leadership, understanding roles and responsibilities, planning and prioritizing, developing leadership and communication skills, handling problems, and the basics of motivation and delegation.

A Lead Hand has a unique challenge in their role. They have to lead a team of people without having direct authority to reprimand, provide incentives, etc. For this reason, the program focuses on skills that allow them to conduct their daily functions through the understanding of how people react differently in similar situations. Lead Hands learn to communicate based on their own personality and understanding the personality of others. 

They learn to lead through difficult situations and how generation gaps can impact or improve productivity on the floor.  Each one of these leaders has a common CORE set of skills - our program is built on this core, something which we have mastered throughout our decades of training, feedback and course design. 

The CCPL-LH program is designed to target core competencies, some of which are listed below. Think Business Training has put together a series of workshops and online classes to help you reach these competencies with confidence.

Three Ways to Earn Your Designation

On-Line Learning (OLL)

We have designed a program for on-line learning that is a standardized curriculum designed from our workshops and is equivalent to 12 days of training. Once you have completed the program, you apply for your designation exam.

Classroom Workshops

This option allows you the flexibility in the workshops that you choose to attend.  While you are required to attend two 2-day workshops and one 1-day workshop, you can choose from a variety of workshops to complete the additional 8 days based on the skills you need to develop. Workshops are held at our training facility in Halifax NS, and typically run from 9:00 – 4:30.

Blended Learning

We have found that some people like a little of both.  They value the learning that happens in the classroom with a facilitator and other participants, but can’t dedicate the time away from their office to complete their designation.  Blended learning allows for both classroom and OLL.

CCPL-LH Designation
  • Giving Feedback
  • How to define expectations with managers and peers
  • How to build relationships with managers and peers
  • How to ask questions that give you information
  • How to give feedback to employees
  • How to ask for feedback
  • How to handle criticism
  • Communication barriers
  • Active listening
  • Feedback, empathy, tact
  • Asking powerful questions
  • What our body says when we talk
  • How to persuade others, and ask for what we want
  • Communicating expectations
  • How to deal with negative emotions
  • Management vs. Leadership
  • Setting Performance Goals & Work Standards
  • Generations in the Workplace
  • Sharing the Load through Delegation
  • How to understand how our own behaviour impacts others
  • The reciprocal quality of relationships
  • Civilized disagreements
  • How to handle the stress of dealing with difficult people
  • How to keep problems from arising
  • How to plan assertive interactions with others
  • How to ask for what you want

These core competencies can be taken through our workshops or now via our online learning platform. Visit our website for a complete course list and to enroll for workshops or online.

The Certified Corporate Professional Leader designations signify your commitment to ongoing professional education and training for career growth. Our designations, introduced in 2002 and supported by the ISO 9001 standards, belong to PBBA Atlantic Inc.  All our courses are eligible for Continuing Education Units (CEU).

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Daily 9am - 4:30pm, with an hour lunch break unless otherwise designated for the specific course.

Please review your confirmation or call to confirm timing.

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Required Courses

We have identified 2 courses that will help get you started on earning your designation.  

The ABCs of Supervising Others (Mandatory 2–Day Workshop)
This two-day workshop is designed for those who are in a position of influence without authority. You work with your peers, and you are also expected to lead them. You aren't required to implement corrective actions but are expected to verbally address quality and performance issues.
Detailed course outline here
Communicating for Results (Mandatory 2-Day Workshop)

Regardless of your position, your success and your organization's success is influenced by the quality of your relationship with your co-workers and employees.
Detailed course outline here

Leadership in the Workplace (Mandatory 1-Day workshop)

An effective supervisor/manager knows that doing their job well take more than simply conducting performance reviews and disciplining their staff. In order to have engaged, productive employees they need to be leaders. A leader is a person who can influence a group of people towards a specific result.
Detailed course outline here

The remaining 7 days are electives that you choose based on the competencies that you need to develop.

Application and Exam For Designation

Request the Application for the Certified Corporate Professional Leader (CCPL) Designation here.

Submit the completed Application with supporting references and documentation as outlined in the Application, and $159.00 Designation Exam fee. Once your application has been approved, you’ll receive your exam by mail, fax or email as requested.

Your Designation Exam, customized to your training history will be sent to you, to be completed within 3 months (open-book). Return your completed exam to Think Business Training for evaluation.

You need to achieve a 75% passing mark on your CCPL Designation Exam to achieve your Designation.

Upon passing, a copy of your graded exam, your accreditation certificate and re-certification guide will be sent to you within 4 weeks.

The Certified Corporate Professional Leader (CCPL) designation is a Canada-wide designation that signifies your commitment to ongoing professional education and training for career growth.