Certified Corporate Professional Leader-Administrators (CCPL-A)

The Certified Corporate Professional Leader for Administrators (CCPL-A) Designation shows you’re serious about success in your career. Support, planning, and organizational skills are critical to your job. You multi-task, multi-manage and keep things moving smoothly. When you excel, you make it easy for your colleagues to excel. You are expected to do "whatever it takes" to get the job done. You are up against change every day. 

Administrators are required to have a diverse set of skills in an organization depending on their role and function. The Certified Professional Leader program for Administrators is a designation path that provides the necessary skills to develop your employees into strong leaders in this role. 

Prove your knowledge. Further your profession. Earn your Designation.

This program, a program we have been providing for decades under our CAP designation, is specifically designed for those in an administrative role. The CCPL-A program is designed to target core competencies, some of which are listed below. Think Business Training has put together a series of workshops and online classes to help you reach these competencies with confidence.

Three Ways to Earn Your Designation

On-Line Learning (OLL)

We have designed a program for on-line learning that is a standardized curriculum designed from our workshops and is equivalent to 12 days of training. Once you have completed the program, you apply for your designation exam.

Classroom Workshops

This option allows you flexibility in the workshops that you choose to attend.  While you are required to attend two 2-day workshops you can choose from a variety of workshops to complete the additional 8 days based on the skills you need to develop. Workshops are held at our training facility in Halifax NS, and typically run from 9:00 – 4:30.

Blended Learning

We have found that some people like a little of both.  They value the learning that happens in the classroom with a facilitator and other participants, but can’t dedicate the time away from their office to complete their designation.  Blended learning allows for both classroom and OLL.

CCPL-A Designation:
  • Work effectively with your team
  • Plan, prioritize and manage a full workload
  • Recognize different personalities and what makes them tick
  • Communicate, persuade and negotiate
  • Handle stress, manage conflict, set goals for yourself and achieve them
  • Asking powerful questions
  • Understand the importance of demonstrating a professional presence
  • Improve critical communication skills such as listening, asking questions, and being aware of body language
  • Become more confident in your role
  • Develop strategies for managing difficult situations
  • Improve your ability to organize, plan, and prioritize
  • Communication barriers
  • Active listening
  • Feedback, empathy, tact
  • How to persuade others, and ask for what we want
  • Civilized disagreements

See our inforgraphic! Skills Every Great Administrative Professional Should Have.

These core competencies can be taken through our workshops or now via our online learning platform. Visit our website for a complete course list and to enroll for workshops or online.

The Certified Professional Leader designations signify your commitment to ongoing professional education and training for career growth. Our designations, introduced in 2002 and supported by the ISO 9001 standards, belong to PBBA Atlantic Inc.  All our courses are eligible for Continuing Education Units (CEU).

Application and Exam to Achieve Designation:

Request the Application for the Certified Corporate Professional Leader  (CCPL) Designation.

Submit the completed Application with supporting references and documentation as outlined in the Application, and $159.00 Designation Exam fee. Once your application has been approved, you’ll receive your exam by mail, fax or email as requested.

Your Designation Exam, customized to your training history will be sent to you, to be completed within 3 months (open-book). Return your completed exam to Think Business Training for evaluation.

You need to achieve a 75% passing mark on the CCPL Designation Exam to achieve your Designation.

Upon passing, a copy of your graded exam, your accreditation certificate and re-certification guide will be sent to you within 3 weeks.

You can also download a copy of the Recertification Guide here.

The Certified Corporate Professional Leader (CCPL-A) designation is a Canada-wide designation that signifies your commitment to ongoing professional education and training for career growth.

Required Courses Facilitated Training

We have identified 2 courses that will help get you started on earning your designation.

The Professional Administrative Leader (Mandatory 2-Day Workshop)

The Administrative Leader is a two-day workshop designed for those who work in support positions. It is geared toward helping them improve their everyday performance in an office environment.
Detailed course outline here

Communicating for Results (Mandatory 2-Day Workshop)
Regardless of your position, your success and your organization's success is influenced by the quality of your relationship with your co-workers and employees.
Detailed course outline here

The remaining 8 days are electives that you choose based on the competencies that you need to develop.

Courses For the Online Designation

The Canadian Administrative Professional Designation online (CCPL-A).  Includes all of the following courses:

 The courses include:

                An Online Learning Introduction (Kick-off for Online)
                Communicating for Results (required)
                The Professional Administrative Leader (required)
                Business Writing              
                Change Management     
                Customer Service           
                Dealing with Difficult People
                Emotional Intelligence           
                MBTI Introduction (shorter version than the full course)
                Minutes Made Easy        
                Stress in the Workplace
                Time Management

Participants have 1-year access to these courses to complete.  If you sign up for the full designation online you will also receive the complete workbook package to help you prepare for the final exam.