In today's world, business demands more than knowing your job and doing it well.
You need to present yourself in a positive, professional manner to colleagues, customers, and clients.
According to Dale Carnegie, an expert in the art of human relations, 15% of your success in business is due to your technical knowledge, while 85% is due to your people skills. Business etiquette is considered to be one aspect of people skill management. This one-day workshop, designed for managers, supervisors, and administrative professionals, takes a practical approach to business etiquette for Atlantic Canada.
Finesse introductions-from shaking hands and using eye contact to remembering names
For a complete course list: Course List
For all of our online learning: Online Learning
For our calendar of upcoming courses: Calendar