In today's world, business demands more than knowing your job and doing it well. 

You need to present yourself in a positive, professional manner to colleagues, customers, and clients.

According to Dale Carnegie, an expert in the art of human relations, 15% of your success in business is due to your technical knowledge, while 85% is due to your people skills.  Business etiquette is considered to be one aspect of people skill management. This one-day workshop, designed for managers, supervisors, and administrative professionals, takes a practical approach to business etiquette for Atlantic Canada.

Finesse introductions-from shaking hands and using eye contact to remembering names


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