Regardless of your position, your success and your organization's success, is influenced by the quality of your relationship with your co-workers and customers. Diversity of co-workers / customers and how we individually and as a group communicate will directly impact the productivity of the organization.
Learn how to influence and improve those relationships, through understanding the message, your tone of voice, your choice of words, your body language and the context in which you speak affects your communication and in turn the overall productivity of your organization
Understand how culture and gender and generation differences can create communication problems. Learn how to avoid and overcome many different situations.
For a complete course list: Course List
For all of our online learning: Online Learning
For our calendar of upcoming courses: Calendar